Models
| Product ID | Description | Price | |
|---|---|---|---|
| CON-SNT-IR18219K | Cisco SMARTnet, SNT 8x5xNBD (Cisco TAC support during normal business hours, Monday-Friday. Next business day hardware replacement), 12 Month Subscription, for use with Catalyst IR1821-K9 Rugged Router. | $170.00 | |
| CON-SNT-IR18319K | Cisco SMARTnet, SNT 8x5xNBD (Cisco TAC support during normal business hours, Monday-Friday. Next business day hardware replacement), 12 Month Subscription, for use with Catalyst IR1831-K9 Rugged Router. | $188.00 | |
| CON-SNT-IR18339K | Cisco SMARTnet, SNT 8x5xNBD (Cisco TAC support during normal business hours, Monday-Friday. Next business day hardware replacement), 12 Month Subscription, for use with Catalyst IR1833-K9 Rugged Router. | $207.00 | |
| CON-SNT-IR1835RK | Cisco SMARTnet, SNT 8x5xNBD (Cisco TAC support during normal business hours, Monday-Friday. Next business day hardware replacement), 12 Month Subscription, for use with Catalyst IR1835-K9 Rugged Router. | $282.00 | |
Details
Cisco SMARTnet, SNT 8x5xNBD (Cisco TAC support during normal business hours, Monday-Friday. Next business day hardware replacement), 12 Month Subscription, for use with Catalyst IR1800 Rugged Routers. (Please Specify Model.)
Pricing and availability restrictions may apply, please contact us for details.
Cisco SMARTnet Service
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. Cisco SMARTnet Service helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics.
Features & Benefits
- Fast support from experts: Get direct access to the Cisco Technical Assistance Center (TAC), which is staffed by thousands of Cisco professionals.
- Online self-help support: Gain access to extensive support resources 24 hours a day, 365 days a year through Cisco's online knowledge base, communities, resources, and tools. Table 1 details the support resources available with Cisco SMARTnet.
- Ongoing OS updates and upgrades: Within your licensed feature set, get ongoing OS support for both minor and major OS releases.
- Advance hardware replacement: The right level of hardware support helps minimize downtime. Premium level services provide assurance you will have the parts when you need them.
- Smart, proactive diagnostics: Cisco Smart Call Home is an optional, embedded feature that allows you to gain critical insights into and immediate alerts on core network devices to help you quickly identify and resolve issues.
In addition to Cisco TAC phone support, Cisco SMARTnet Service includes access to a range of online self-help resources that let you:
- Solve technical support issues online without opening a case.
- Quickly and easily access the latest security updates, patches, and fixes.
- Expand your experience and skills with technical support, tips, and advice from Cisco experts and other industry professionals.
Documentation
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